MONTAIRE Warranty Information
Our published policy states a one-year international warranty against manufacturing defects. Coverage and service arrangements may vary by brand, model, and the documentation supplied with the watch.
Keep your proof of purchase
Save your order confirmation and any warranty card or documentation supplied with your specific watch.
Model-specific coverage
Review the product listing and supplied documentation for applicable coverage, conditions, and exclusions.
Contact client care
Send your order number and a clear description of the issue so we can review your request.
Before you contact us
- Keep your order confirmation or proof of purchase
- Keep any warranty card, manuals, and supplied documentation
- Include clear photos or a short video if it helps explain the issue
Important information
- Coverage can vary by brand and model
- Do not assume accidental damage or normal wear is covered
- Do not send a watch back before receiving return instructions
Request warranty assistance
Email us with your order number, model name, a description of the issue, and any useful photos. We will review your request and explain the next steps. This page does not expand coverage beyond the terms applicable to your product.
For return eligibility, see the Refund Policy. For shipping details and estimates, see the Shipping Policy.
We're here to help
Questions about your watch or warranty? Contact MONTAIRE client care.
Email client care